Privacy Policy

Last updated: May 2026

This Privacy Policy explains how iLoveKPHB.com ("we", "us", or "our") handles information when you visit our website at ilovekphb.com. We are committed to protecting your privacy and being transparent about our practices.

1. Information We Collect

We collect information in the following ways:

• Usage data: When you visit our site, we automatically collect standard log data such as your IP address, browser type, pages visited, and time spent on pages. This is collected via Google Analytics.
• Enquiry forms: If you submit an enquiry via a listing page, we collect your name, phone number, and any message you provide. This information is sent directly to the business you are enquiring about via WhatsApp.
• Business listing data: Business information displayed on our directory (names, addresses, phone numbers, ratings) is sourced from publicly available data including Google Maps.

2. How We Use Your Information

• To operate and improve the iLoveKPHB directory
• To connect users with local businesses via WhatsApp enquiries
• To analyse site traffic and understand how visitors use the site (via Google Analytics)
• To respond to business owner queries about listings

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Cookies

We use cookies to improve your experience on our site. These include:

• Google Analytics cookies: Used to understand visitor behaviour and site usage (anonymised). You can opt out at tools.google.com/dlpage/gaoptout.
• Google Maps cookies: Used on listing pages where a map embed is displayed.

You can control or disable cookies through your browser settings at any time.

4. Third-Party Services

Our site uses the following third-party services which have their own privacy policies:

• Google Analytics — policies.google.com/privacy
• Google Maps — policies.google.com/privacy
• WhatsApp — used for connecting users with businesses and for our business enquiries. whatsapp.com/legal/privacy-policy
• Cloudflare Pages — our website is hosted on Cloudflare. cloudflare.com/privacypolicy

5. Business Listing Data

Business information displayed on iLoveKPHB (including names, addresses, phone numbers, and Google ratings) is sourced from publicly available sources. If you are a business owner and wish to update, correct, or remove your listing, please contact us via WhatsApp or email.

6. Data Retention

We retain analytics data for up to 26 months as per Google Analytics default settings. Enquiry data submitted through listing forms is not stored on our servers — it is transmitted directly to the relevant business via WhatsApp.

7. Your Rights

You have the right to:

• Request access to any personal data we hold about you
• Request correction or deletion of your data
• Opt out of analytics tracking
• Request removal of a business listing

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

iLoveKPHB.com is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.